From account setup to payments, bonuses, and game rules — we're here to help every step of the way.
Opening a new account at cbajr only takes a few minutes. Just follow the simple steps below and get started today.
Cbajr supports all the most popular payment methods in Bangladesh. Full details on each method are listed below.
| Payment Methods | Deposit Processing Time | Withdrawal Time | Minimum | Status |
|---|---|---|---|---|
| bKash | Instant | 5–15 minutes | ৳200 | Active |
| Nagad | Instant | 5–20 minutes | ৳200 | Active |
| Rocket | Instant | 10–30 minutes | ৳500 | Active |
| Bank Transfer | 1–3 hours | 2–24 hours | ৳1,000 | Active |
| DBBL Nexus | Instant | 1–6 hours | ৳500 | Active |
On the login page, click the "Forgot Password" link. A reset code will be sent to your registered mobile number. Use the code to set a new password.
After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Wait and try again, or contact support.
If your balance hasn't updated after a successful payment, please wait 5 minutes. If the issue persists, contact support with your transaction ID.
Usually completed within 30 minutes. Delays may occur on bank holidays or during server maintenance. If KYC is not yet completed, please do that first.
Force close the app and relaunch it. If that doesn't work, uninstall and reinstall the latest version. On Android, make sure "Unknown sources" is enabled.
Bonuses typically take 15–30 minutes to activate. If the terms and conditions are not met, the bonus may be forfeited. Visit the promotions page for full details.
From the moment you join cbajr to your daily gaming sessions — our Help Center is with you every step of the way. We know how important language accessibility is for players in Bangladesh, which is why all our support is available entirely in Bengali.
First-time depositors sometimes feel unsure about the process. We have a detailed guide on how to deposit using bKash or Nagad — but really, it works just like any other mobile payment. Simply log in to your cbajr account, select "Deposit", enter the amount, and confirm through your preferred payment app. Your balance will be credited within seconds.
Withdrawals are a common concern, but at cbajr the process is completely hassle-free. Once your KYC verification is complete, funds are typically transferred to your mobile banking account within 5 to 30 minutes. VIP members enjoy even faster processing times. If your withdrawal gets held up for any reason, share your transaction number in the support chat and our team will look into it right away.
Bonuses are often misunderstood. Every bonus offer on cbajr comes with clearly stated terms. Welcome bonuses typically carry wagering requirements — meaning you'll need to place bets totalling a multiple of the bonus amount before withdrawing. This is standard industry practice, and our wagering requirements are relatively straightforward.
Some users run into trouble installing the mobile app. To install the cbajr app on Android, first go to Settings → Security on your phone and enable "Install from unknown sources". Then download the APK file from our download page and install it. iOS users can find the cbajr app directly on the App Store.
We take all security concerns very seriously. If you notice any unfamiliar activity on your account, change your password immediately and contact support. cbajr supports two-factor authentication (2FA) — keeping it enabled adds an extra layer of protection to your account.
Responsible gaming is our top priority. At cbajr, you can set your own daily or weekly betting limits at any time. You also have the option to temporarily suspend your account if needed. Our platform is strictly prohibited for anyone under the age of 18.
We're always here to help, whatever the issue