Cbajr (https://cbajr.app) is an online betting and gaming platform serving members in Bangladesh. Protecting our members' personal information is our top priority. This privacy policy applies to the cbajr website, mobile app, and all related services.
By using the cbajr platform or creating an account, you are considered to have read and accepted this privacy policy. This policy is part of our Terms & Conditions An integral part.
Cbajr collects three types of information — what you provide directly, what is automatically generated through platform use, and what is required for payment processing.
| Data Type | Details |
|---|---|
| Identity Information | Full name, date of birth, national ID number, passport (where applicable) |
| Contact information | Mobile number, email address, current address |
| Financial Information | Mobile banking numbers (bKash/Nagad/Rocket), transaction history |
| Usage Data | Login time, betting history, preferred games, device information |
| Technical Information | IP address, browser type, operating system, cookie data |
Cbajr uses the data it collects for the following purposes:
- Account Management: For registration, login, and identity verification.
- Service Delivery: For betting, gaming, payment processing, and withdrawals.
- Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
- Customer Support: For handling complaints, resolving issues, and providing support.
- Personalized Experience: To recommend games and offers tailored to your preferences.
- Legal obligations: For meeting regulatory requirements and audit purposes.
- Marketing: To send you promotional content, subject to your consent.
Cbajr never uses your data for any purpose not stated in this policy. You will be notified before your data is used for any new purpose.
The cbajr website and app use cookies and similar technologies. Cookies are small text files stored on your device.
- Essential cookies: Maintaining login sessions and security verification — the platform cannot function without these.
- Functional Cookies: Remembers your language preference, theme setting, and usage patterns.
- Analytics cookies: Helps us understand which parts of the platform are used most.
Cbajr uses multiple layers of security to protect member data:
- SSL/TLS encryption: All data transmitted on the website and app is carried over encrypted connections.
- Data Encryption: Sensitive data (passwords, payment details) is encrypted at rest.
- Two-factor authentication (2FA): To prevent unauthorized access to your account.
- Regular security audits: Regular audits are conducted to identify and address vulnerabilities.
- Restricted access: Within cbajr, only staff members who genuinely need it can access specific data.
- Anti-fraud system: Suspicious activity is automatically detected and blocked.
That said, no system connected to the internet can guarantee 100% security. In the event of a security breach, cbajr will notify affected members promptly and make every effort to resolve the situation.
Cbajr does not retain data longer than necessary. Retention periods depend on the type and purpose of the data:
- Account information: For the duration of active membership and a minimum of 5 years after closure (for legal compliance).
- Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulations).
- Support contact: 3 years from the date of resolution.
- Cookies & browsing data: Up to 13 months.
- Marketing Preferences: Until membership is cancelled.
Once the retention period expires, cbajr securely deletes your data or permanently anonymizes it.
As a cbajr member, you have the following rights over your own data:
To find out what information cbajr holds about you, submit a request — you'll receive a response within 30 days.
If any of your information is incorrect, you have the right to have it corrected. Contact our support team to request a change.
In certain circumstances, you may request that your data be deleted (unless we are legally required to retain it).
You can opt out of promotional emails or SMS at any time.
You can request a copy of your data to download.
In certain circumstances, you may request that the processing of your data be restricted.
Cbajr strictly prohibits anyone under the age of 18 from using the platform. cbajr never knowingly collects personal information from minors.
- Age verification is carried out at the time of registration.
- If a member is found to be under 18, their account is immediately closed and any collected data is deleted.
- If parents have concerns, they are welcome to contact cbajr directly.
Cbajr may update this privacy policy when necessary. In the event of changes:
- Members will be notified of any significant changes via email or in-app notification.
- The "Last Updated" date at the top of the page will always reflect the most recent revision.
- Continued use of cbajr after any changes takes effect will be considered acceptance of the updated policy.
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact cbajr:
- Email: support@cbajr.app
- Live Chat: Available 24/7 on the cbajr platform
- Help Center: /help-center
Cbajr aims to respond to privacy-related complaints within 15 business days of receipt.